Speeding Up Researcher Workflows at CTD

Speeding Up Researcher Workflows at CTD

How we redesigned it to be faster and intuitive for 100,000+ scientists and researchers

How we redesigned it to be faster and intuitive for 100,000+ scientists and researchers

ROLE

ROLE

UX Designer

PLATFORM

PLATFORM

Web App

INDUSTRY

INDUSTRY

Healthcare Research

DURATION

DURATION

4 months

UNDERSTANDING THE PROBLEM

What is the CTD Database?

The Comparative Toxicogenomics Database (CTD) is a federally-funded platform used by scientists and researchers to find connections between chemicals, genes, and diseases. CTD offers a powerful search function and a suite of analysis tools for interpreting complex toxicogenomic data.

CTD’s Homepage wasn’t effectively guiding users

Stakeholders said that the website felt visually heavy, likely causing users to spend extra time figuring out how to navigate. They were losing potential revenue because the users started moving to third-party tools for analysis instead of using its built-in tools.

"Just make this look nice"

When I first joined the project, the request was simple “Just make the homepage look nicer.” But soon, it became clear that aesthetics wasn't the only issue. Stakeholders revealed the real concern: “People don’t use our tools because the website feels too complex just from looking at the homepage.”

DISCOVERY & RESEARCH

Finding Patterns and Best Practices

In parallel, I  reviewed other biological database websites that connect various types of data, to better understand how they handled showing complex data. The goal was to identify patterns and best practices that could guide our platform’s redesign.

After conducting a user survey, I found the real problem

My goal was to understand what the users actually struggled with. I launched a qualitative survey via Qualtrics with a few demographic questions and 10 open-ended ones. The results showed that users weren't even aware of most features.

18+

18+

18+

SURVEY QUESTIONS

SURVEY QUESTIONS

800+

800+

800+

RESPONSES COLLECTED

RESPONSES COLLECTED

25+

25+

25+

USABILITY ISSUES FOUND

USABILITY ISSUES FOUND

KEY ISSUES

KEY ISSUES

  • Searching data felt overwhelming and inefficient

  • Website was crowded and text-heavy

  • Analysis tools were hard to discover

  • Users weren’t aware of all types of data available

1. Searching data felt overwhelming and inefficient

Users often had to re-type long chemical names multiple times and searches frequently returned over a thousand results, which felt overwhelming. On top of that, the results contained many different data types, making it difficult to filter or distinguish between them.

2. The website felt crowded and text-heavy

The website looked more complicated than it functionally was - lots of text, limited breathing room, and no visual hierarchy.

3. Analysis tools were hard to discover

Stakeholders initially assumed the users were not using the analysis tools since they were too complex. However, research showed that most users didn’t even know they existed. They downloaded data and used third-party sites for analysis because the tools were simply hidden under a dropdown menu.

4. Users weren’t aware of all types of data available

Majority of the users believed only Chemicals, Genes, and Diseases were available because of the word clouds in the original homepage.

DESIGN DECISION #1

Creating a smoother search experience

Added search recommendations with recent searches at the top. Used icons and clearer labels to separate data categories. Created a cleaner, balanced layout to make scanning easier.

DESIGN DECISION #2

Fresh Visual Identity & Design System

Created a new visual direction with cleaner layouts and more spacing. Simplified scientific data through icons, graphics, and charts.

DESIGN DECISION #3

Making Analysis Tools Easy to Discover

Added an Analysis Tools overview directly on the homepage. Gave users a visible entry point with hints to scroll for more details.

DESIGN DECISION #4

Converting Complex Data into Simple Visuals

Introduced an eye-catching rotating visual plus data chips.Each chip linked to a category page that explained the data in depth.

FINAL DESIGN & HANDOFF

Assembling All The Pieces Together

The CTD platform now has a new design system and is anchored by a search-first experience. Small chips below the search bar show all types of available data. A tools slider makes analysis features more discoverable. Redesigned icons and illustrations add clarity.

Hover to play

The new design system was extended to all pages to create a cohesive experience.

All pages were redesigned to follow the new guidelines improving spacing, layout and visual hierarchy.

Developer Handoff

Once the design solutions were finalized, I prepared a handoff kit for the development team. This included annotated detailed component behaviors and reusable design components to maintain consistency across pages. I also provided clear specifications on spacing, typography, and component states to reduce ambiguity.

Impact & Takeaways

I simplified the platform and search flow, improved discoverability of the analysis tools and made users aware of the platform’s full capabilities. It laid the groundwork for users to stay within the platform for analysis, making their research process faster.

The design is currently in development, and while impact metrics are not yet available, I plan to validate its effectiveness with a follow-up user survey and usability testing. I also plan to integrate Hotjar for understanding user behavior through out the website. This will help us measure improvements in search and usage of analysis tools.

Currently I am exploring AI tools (Cursor + Claude) to see how far I go with converting my Figma screens into production level code.